
The assumption that sits beneath most ecommerce briefs, spoken or not, is that a great digital experience should be able to do it all – beautiful and fast, rich and lean, brand-forward and conversion-optimised, discoverable and elegant. The brief arrives, and the agency nods, and somewhere between ambition and execution, the compromises begin.
Except they are rarely called compromises. They are called "phased," or "to be revisited," or simply left unaddressed until the numbers demand a conversation nobody planned for.
This article is about making those compromises deliberately. Not as a concession to limitation, but as an act of craft.
















































